Privacy policy

Information we collect

When you place an order we collect the name, email address, phone number, shipping address and billing details needed to process and deliver it. Payment card details are handled by our payment processor and are never stored on our servers.

We also collect basic usage data such as pages visited, device type and referring site, in order to understand what people look for and improve the store.

How we use it

To fulfill and ship orders, answer support requests, prevent fraud, and, if you opt in, to send occasional emails about new colors and sales. You can unsubscribe from any email with the link at the bottom of it.

Cookies and advertising

We use cookies to keep your cart, remember preferences and measure traffic. Third-party advertising partners, including Google, may use cookies to serve ads based on your prior visits to this or other websites. Google’s use of advertising cookies enables it and its partners to serve ads based on your visit to our site. You can opt out of personalized advertising in your Google Ads Settings, or opt out of third-party vendor cookies at aboutads.info.

Sharing

We share information only with the service providers who make the store work: our payment processor, shipping carriers, email provider and analytics provider. We never sell your personal information.

Your rights

You can request a copy of the data we hold about you, ask us to correct it, or ask us to delete it, by emailing help@Spiderwebagent.com. We respond within 30 days.

Children

This store sells adult novelty items and is not directed to anyone under 18. We do not knowingly collect information from minors.

Contact

Questions about this policy: help@Spiderwebagent.com or 480-695-8490.